Privacy Policy

We only collect information that you provide directly to us. We do not collect any information automatically.

Information You Provide

• Name, phone number and email address of the parent/guardian and, where applicable, the student
• Student's grade, school, curriculum and subject or tuition requirements
• Home address or location, for the purpose of arranging home tuition sessions
• Messages sent to us via enquiry forms, email, WhatsApp or during a demo booking
• Feedback, testimonials or reviews you choose to share with us

We use the information we collect to:

• Respond to enquiries and schedule a free demo session
• Match students with an appropriate tutor/mentor based on subject, grade and location
• Coordinate tuition sessions, share progress updates, and maintain a learning history
• Communicate important information about our programmes, scheduling or policies
• Improve our website, services and teaching approach based on feedback
• Send occasional updates about programmes or resources, where you have consented to receive them
• Comply with applicable legal and regulatory obligations

We share information only in the following limited circumstances:

Our website may use cookies and similar technologies to remember preferences, understand how visitors use the site, and improve overall performance.

You can control or disable cookies through your browser settings; doing so may affect certain website features.

We take reasonable administrative and technical measures to protect personal information from unauthorised access, alteration, disclosure or loss.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as it is needed to provide our services, maintain a student's learning history, and fulfil the purposes described in this policy, unless a longer retention period is required by law.

Information related to past enquiries that did not proceed may be deleted after a reasonable period.

As a tuition and mentoring service, we work with students who may be minors. Any information relating to a student is provided to us by, and with the knowledge of, their parent or guardian.

You may, at any time:

• Request a copy of the personal information we hold about you or your child
• Ask us to correct inaccurate or outdated information
• Request that we delete your personal information, subject to any legal or record-keeping requirements
• Opt out of receiving promotional communications from us
• Withdraw consent previously given, where processing is based on consent

To exercise any of these rights, please reach out to us using the contact details below.

Our website may contain links to third-party websites, such as social media platforms. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their respective privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons.

The updated version will be posted on this page with a revised Last Updated date. We encourage you to review this page periodically.